# Installation issue ( "python setup.py egg\_info" failed )

**URL:** <https://forum.compas-framework.org/t/installation-issue-python-setup-py-egg-info-failed/197>\
**Category:** getting started\
**Created:** [June 18, 2019, 7:46am UTC](https://forum.compas-framework.org/t/installation-issue-python-setup-py-egg-info-failed/197 "2019-06-18T07:46:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MEHR\_H](https://avatars.discourse-cdn.com/v4/letter/m/57b2e6/32.png) [@MEHR\_H](https://forum.compas-framework.org/u/MEHR_H)\
**Post date:** [June 18, 2019, 7:46am UTC](https://forum.compas-framework.org/t/installation-issue-python-setup-py-egg-info-failed/197/1 "2019-06-18T07:46:36Z")

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Hi.  
I trying to install COMPAS through terminal of new environment i created in anaconda by the pip command. but i face with this error below.  
pyhton version: 3.7

 ![image](https://us1.discourse-cdn.com/flex015/uploads/compas_framework1/original/1X/6923c9122b020cd2d843c65b94957a9261632fe7.png)  
would you please help me to fix the error

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**Author:** ![tomvanmele](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.compas-framework.org/tomvanmele/32/13_2.png) [@tomvanmele](https://forum.compas-framework.org/u/tomvanmele)\
**Post date:** [June 18, 2019, 6:03pm UTC](https://forum.compas-framework.org/t/installation-issue-python-setup-py-egg-info-failed/197/2 "2019-06-18T18:03:50Z")

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the recommended way to install COMPAS is using `conda`.  
there are detailed instructions available in the docs: [https://compas-dev.github.io/main/gettingstarted.html](https://compas-dev.github.io/main/gettingstarted.html)

in a nutshell:

```bash
conda create -n TENSORFLOW python=3.7 COMPAS
conda activate TENSORFLOW

```

let me know if that doesn’t work…

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<div class="post-metadata">

**Author:** ![MEHR\_H](https://avatars.discourse-cdn.com/v4/letter/m/57b2e6/32.png) [@MEHR\_H](https://forum.compas-framework.org/u/MEHR_H)\
**Post date:** [June 20, 2019, 6:15pm UTC](https://forum.compas-framework.org/t/installation-issue-python-setup-py-egg-info-failed/197/3 "2019-06-20T18:15:45Z")

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thanks very much for your respond… I wrote conda commands in anaconda prompt and it goes fine